Annual report 2012

Energy and environmental bookkeeping

With the aim of ensuring comparability, the Group has participated for several years in international energy and environmental benchmarking organised by the European Telecommunications Network Operators’ Association (ETNO). In the scope of the ISO 50001 project and through measures aimed at more efficient energy consumption and the setting and consistent achievement of energy and environmental objectives, the Group has initiated activities from which it expects improvements in all key indicators.

According the most recently published comparable data from the ETNO, Telekom Slovenije lags behind the average of twenty European operators by around one tenth in terms of the efficiency of electricity consumption. The comparison of carbon footprints make virtually no sense, as the carbon footprint of electricity supplied in Slovenia is one of the highest in Europe (every kWh translated to at least 0.5 kg of CO 2 equivalent pollution). Electricity alone contributes 40,000 tonnes of pollution. Telekom Slovenije similarly lags behind other European operators in terms of efficiency of the car fleet. The consumption of a portion of the existing car fleet still exceeds the average of European operators. Steps such as the mobile office and the project to optimise the use of the car fleet are already being taken to close that gap. Telekom Slovenije also lags behind the European average in terms of the consumption of energy for heating. The transition to cleaner forms of energy will contribute to improving efficiency in this area. This is has already been implemented at the Cikava facility in Novo Mesto, with plans to continue in Kranj. We will also continue to remove furnaces and tanks where the company’s needs no longer require their use. Because it still primarily uses heating oil, the company also lags behind other European operators in terms of its carbon footprint.

Improvements were recorded in the use of paper for own needs. Of more significance is the reduction in the use of paper due to an increase in the number of e-invoices and the introduction of a single invoice for individual users. The total number of paper invoices was down 17 % between 2011 and 2012. Of the nearly 13 million invoices issued, less than half were in paper format at the of 2012. More than two million were issued exclusively in electronic form, meaning that the number of such issues more than doubled relative to 2011 (an increase of 122 %).


According to figures from the European Telecommunications Network Operators’ Association (ETNO), electricity accounts for around two thirds of operators’ energy costs. At 77.5 million kWh, Telekom Slovenije’s electricity consumption was down 3 % on 2011. The reduction was close to 4 % in the fixed voice telephony and broadband services segments. Worthy of note is the fact that reductions were achieved despite increased electricity consumption in July and August for air conditioning, as air conditioning systems account for the highest proportion, or around two fifths, of consumption. To further reduce costs, the Group also began negotiations to reduce electricity prices in the future. Owing to organisational changes, only the comparison of consumption for the fixed segment is relevant in 2012.

Electricity consumption at Telekom Slovenije (fixed segment) in million kWh



Comparison of electricity consumption at Telekom Slovenije with the average of European operators (ETNO) in kWh per EUR thousand of revenues*


* For comparison with different sized telecommunication operators, energy consumption and other indicators are normalised in EUR thousand of revenues. 

Fuel for the car fleet and heating

The prices of reached their highest level in 2012 since the systematic monitoring of consumption began. Despite the increase in the number of vehicles in the car fleet by an average of 61 due to the gradual transition to an integrated ownership model, the costs of fuel for the car fleet were up 5.8 % in the context of comparable consumption and reduced emissions. At 10.9 %, the rise in the costs of heating fuel was even higher. Contributing to the aforementioned rise was growth in energy prices, in particular the price of heating oil, which at Telekom Slovenije accounts for a higher proportion of energy sources compared with other ETNO operators.

Costs of electricity, fuels, cleaning and municipal services at Telekom Slovenije (in EUR)

in EUR




Index 12/11






Fuel for car fleet





Heating fuel





Costs of cleaning and municipal services





Total direct environmental costs





Waste management

Through systematic activities, Telekom Slovenije has increased the proportion of separately collected waste, while reducing the proportion of mixed municipal waste. 

Construction waste, of course, accounted for the majority of waste in terms of weight, primarily due to excavated earth for cable routes laid for Telekom Slovenije by the subsidiary GVO. Around 300 tonnes of earth is excavated annually. This does not include waste from works performed by GVO for other customers. That waste was more than five times the amount described above. Fluctuations in economic activities due to the recession also had an impact on the quantity of the aforementioned waste and on the quantity of waste packaging.

The removal of unnecessary equipment and bulk waste from premises prepared for leasing or sale contributed to the sharp rise in separately collected fractions of municipal waste. Metal and waste electrical and electronic equipment represent a significant type of waste in the ICT sector.

The Group handles waste electrical and electronic equipment according to the legislation by shipping it to an authorised collector for further processing. The collection of electronic equipment is also defined in Telekom Slovenije’s General terms and conditions on the use of electronic communication services. The parent company collected 12,000 used mobile devices in 2012 and forwarded them for environmentally friendly disposal.

For the first time, waste included more fibre optic than copper cables. Fibre optic cables represent the reason for growth in other types of waste, where the Group includes quantities of minor types of waste.

Volumes of separated waste at Telekom Slovenije in 2012 (in kg)