Annual report 2012

Development of information technology

A number of activities were carried out in the area of information technology to ensure a quality IT environment for the Company’s operations. Long-term objectives and the Company’s IT architecture development strategy are followed to that end. 

Highlights in 2012

Implemented activities focused on the following:

  • the consolidation of back-office solutions following the merger of the mobile and fixed operators;
  • the introduction of support for new services and marketing campaigns;
  • support for the Company’s ongoing operations (optimisation/upgrading of solutions and the provision of support);    
  • support for subsidiaries; and
  • support for value added services (service platforms and portals) and support for strategic projects.